diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 1932398454
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP (One Time Password) received, and you'll be logged in instantly without needing a password or email. This convenient method allows easy access to your account.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection for a strong signal and wait for a proper send OTP. If you don't receive the OTP within the allotted time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active phone number. If the phone number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once updated, you can start playing again with ease.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. This allows you to cash out your hard-earned winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in just 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delay is an exception to the usual efficient processing time of the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At diamond exchange, we understand the significance of security and convenience, which is why we provide a range of reliable deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. This ensures that all transactions are swift and secure. Additionally, our customer support team is available 24/7, 365 days a year, to assist with any queries or concerns, guaranteeing a seamless gaming experience.
We prioritize your convenience by offering support for a variety of deposit and withdrawal methods, including popular credit cards, electronic wallets, and bank transfers. This ensures that your funds are managed securely and efficiently, giving you peace of mind. At diamond exchange, we utilize cutting-edge cryptography technologies to protect your personal and financial information, allowing you to play with confidence. Our advanced encryption methods safeguard your data, ensuring that it remains confidential and inaccessible to unauthorized parties. With our secure payment systems, you can make transactions with confidence, knowing that your financial information is protected. Additionally, our team of experts is always available to assist with any questions or concerns you may have, providing top-notch customer support to ensure a seamless gaming experience.